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Before Starting

3 steps to get started

Sign up, Web App, Notifications

Create a team, invite members

Credit your account

Start an intervention

Create a ticket (intervention)

Intervention page

Entry Point (Incoming Requests)

Create a Public Assistant

Emission (on the counterpart's side) and reception (on the expert's side) of an incoming request

Individual Assistance

Choose tools

To Guide and Communicate

To Guide and Communicate

Files / Photos / Videos / Text / Audio

To be supported by your Assistant (AI)

Assistant (Q&A)

Ticketing

Open / Close ticket

Title, duration, private comments

Intervention report