<aside> 💡 When you have completed the intervention, you can ask your Assistant to generate a report. This will be editable manually.

This report is generated based on text and voice messages as well as audio from participants during real-time video or photo mode.

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<aside> ⚠️ To have your Assistant write the report based on participant audio: YOU MUST ACTIVATE RECORDING DURING THE CHAT.

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1️⃣ Access intervention information

2️⃣ Click on generate report

3️⃣ Pop-up

Please note that the wizard report creation procedure can only be generated once. However, it will be editable at any time and then exportable as PDF.

4️⃣ Your report

1. Your Assistant completes the following information automatically:

• Analysis of customer satisfaction
• Add tags
• Provides a summary of the exchanges
• Details the steps followed, the tasks carried out and to be done

You will also find in this report the time spent live, private comments, shared photos.

1. You can edit each part of the report. Select the media you keep.
2. Download the report in PDF format

If this report contains important knowledge to share with your colleagues, upload it to the Intelligent Assistant's knowledge base with a single click. Its content will instantly be available to your entire team.